Contact Us

1290 Odlum

 

Location:

Grin Technologies Ltd
205-950 Powell Street (entrance on East Cordova)
Vancouver, BC, Canada
V6A 1H9

New Location
1290 Odlum Drive
Vancouver, BC, Canada
V5L 3L9

Email:
sales@ebikes.ca (orders, order status, shipping, and payments)
info@ebikes.ca (technical questions or troubleshooting issues)  

Phone (read note below before calling):
1-(604)-569-0902, Tue-Fri 11am-6pm.

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Covid Update: We are no longer doing scheduled visit appointments to reduce inadvertent exposure at our shop. For local customers wanting to purchase items, please place and pay for the order online first and we will notify you when it is ready for pickup. We are not serving walk in customers right now.

We have 2 phone lines and they are often busy as we use the phone for important business to business communication.  If you have basic questions about components, want to place an order but aren't sure of certain things etc. then best to send us a detailed email and you will get a thorough reply. The same goes for more advanced technical support and advice.  Our technical staff are not generally available by phone but they will routinely scan emails both during and after work hours. If you phone in with specific questions and we tell you to email instead, please do not take offence, this is to help ensure you get correct information and to serve you better. 

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Visits by Appointment:
Tuesday - Friday: 11am - 6pm 


Mailings:

Please do not mail any item to our address without first requesting an RMA number from us. We can receive dozens of packages in a day, without an RMA it's likely to get lost on the shuffle.

Write Us
Contact Details

604 569 0902

info@ebikes.ca

sales@ebikes.ca