Recall Notice, regen issue with recent Infineon controllers

We've just become aware of a firmware problem that exists in all of our current stock of Infineon motor controllers which can present a safety risk. Normally there is a high voltage regen cutout that prevents any regenerative current from flowing as soon as the pack reaches 58V. This is incredibly important, not so much to prevent overcharging of batteries, but to protect the controller and electronics against voltage spikes that can occur when the battery pack is disconnected. With no battery attached, the regen current has no place to flow and rapidly charges up the controller capacitors until something gives. Unfortunately, somewhere in the communication efforts to try and make a more easily 72V compliant controller, this protection was eliminated from our recent batch with 100V components. As a result, if you ride the bike without the battery, or your pack becomes disconnected while riding, then there is a risk of frying the controller mosfets.



At the moment, we have suspended sales of the controllers and the Nine Continent kits until we get this sorted and have the controller boards reprogrammed. For those that already have our Infineon in the field, this issue only applies if you received it in the last 2 months, and the Low Voltage Cutoff on your controller label shows 27V. If it shows 20V, then you are OK. We will be contacting those who have the newer controllers in order to work out getting replacements delivered. In the meantime, keep your battery attached!